1. Who We Are
Irene Rose Studio provides professional wedding photography and videography services, alongside engagement shoots, studio portraits, family photography, traditional and multicultural weddings, destination weddings and other photography services.
For privacy-related questions, please contact us using the details provided on our website.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Full name
- Email address
- Telephone number
- Wedding date
- Wedding venue or location
- Details about your wedding or photography requirements
- Information provided through our enquiry forms
- Information submitted when requesting our brochure
- Information provided during correspondence with us
- Client login information
- Details required to provide our photography or videography services
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and messages
- Provide quotations and brochures
- Discuss and arrange photography or videography services
- Manage bookings and client relationships
- Deliver photographs, films and other agreed services
- Provide access to your private client gallery
- Communicate with you about your booking
- Process payments where applicable
- Improve our website and services
- Send marketing communications where you have provided appropriate consent
- Meet our legal and administrative obligations
4. Legal Basis for Processing
Where applicable, we process personal information on the following lawful bases:
- Consent – where you have actively agreed to receive marketing or provide information for a particular purpose.
- Contract – where processing is necessary to provide services you have requested or to fulfil an agreement with you.
- Legal obligation – where we are required to retain or disclose information by law.
- Legitimate interests – where processing is necessary for the operation and improvement of our business and does not unfairly override your rights.
5. Photography and Personal Images
As a photography and videography studio, we may hold photographs and video footage created as part of our services.
Your photographs and films remain subject to the terms agreed within your photography or videography contract.
We will not automatically assume that we have permission to use identifiable client photographs for promotional purposes. Where appropriate, we will obtain the necessary permission or consent before using images for our website, portfolio, social media, advertising or other promotional materials.
6. Client Area
Where our website provides a private client area, access credentials are intended only for the relevant client.
Clients should keep their login details confidential and should notify us if they believe their account has been accessed without permission.
We take reasonable steps to protect private client galleries and associated information.
7. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better browsing experience.
Some cookies may be placed by third-party services used on our website, such as analytics, embedded content or other website functionality.
Where required, we will request your consent before placing non-essential cookies.
8. Third-Party Services
We may use trusted third-party providers to help operate our website and business, including providers for:
- Website hosting
- Email communication
- Online forms
- Payment processing
- Analytics
- Client galleries
- Website security
- Marketing and communications
